Always better together

Quality management

Our quality standards are far-reaching and go beyond our products and their production. A high level of supply security thanks to internationally mirrored production lines and an IT infrastructure, in addition to data management in line with the latest standards are further key components of our approach. Our goal is a reliable partnership with our customers at all levels.

Rauschert - Company: Certificates and awards

Quality as a basis

long-term cooperation

We are fully aware that in the critical applications where our technical ceramics are used, there can be no compromise on quality. We understand that the quality of our products, components, and parts directly contributes to your success, and we see you as a long-term partner.

This partnership is built on trust, which is established through consistently delivering the highest quality. For us, this also means maintaining a strong motivation to find solutions together with our customers, from the initial inquiry to addressing complex challenges that may arise over the course of a long-term collaboration.

Our products and processes are subject to regular, risk-oriented quality inspections, as confirmed by our certification according to DIN EN ISO 9001. In the Certificates and Awards section, we provide the option to download our certifications directly from our website.

Quality awareness

360 °

Systematic training courses

Through annual quality training we sharpen the awareness and skills of our teams with regard to quality management, quality assurance, measurement technology and process optimisation. This is achieved through systematic SixSigma training support. These training courses and regular projects are an essential part of our daily activities, which ensure continuous improvement.

Solid emergency plans

Our locations are provided with solid emergency plans, which have high delivery reliability for our customers. Key equipment and machines are available in multiple locations and are strategically distributed between the production sites. We can also completely mirror product lines at other locations in addition to the main production site. Our employees are systematically trained in several areas so that we can effectively compensate for staff shortages.

Transparent cooperation

We attach great importance to an open, cooperative and transparent collaboration with our customers. This is why we carry out workshops and projects together with our customers, sometimes at our local sites. Measurement adjustments with Measuring equipment calibration ensure an effective interface with our customers for new product installations. This practice enables us to continuously evaluate and further optimise our processes and products from the perspective of our customers.

IT safety

We are, of course, aware that sensitive data is usually exchanged as part of a partnership-based collaboration. IT-Safety has a high priority. Our networks, data backup and data encryption comply with the latest security standards and were set up with the advice of qualified external specialists. We also regularly consult them for IT security training for our employees.